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Monday Program Sessions
- Monday 1:30PM The 9-1-1 Training Blueprint: Establishing A Standard of Instructor Excellence
- Monday 1:30PM Legislative Update
- Monday 1:30PM Ready or Not - Preparedness Mindset
- Monday 1:30PM Bridging the Language Barrier Gap in 9-1-1 Call Processing
- Monday 3:15PM CESSA Update
- Monday 3:15 PM Leading the New Workforce
- Monday 3:15 PM Mass Casualty Incidents and Connected Comms: Never Respond Alone
- Monday 3:15 PM 5 Best Practices to Improve 9-1-1 staff Performance and Retention
- Monday 4:15 PM 9-1-1, What's Your Bias
- Monday 4:15 PM IL-TERT: Get Involved!
- Monday 4:15PM Teach the Town: 9-1-1 Education for your Community
- Monday 4:15 PM Indoor Mapping for Schools
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Tuesday Program Sessions
- Tuesday 8:30 AM Managing and Resolving Conflict
- Tuesday 8:30 AM Legal Updates
- Tuesday 08:30 CTO Roundtable
- Tuesday 08:30 Protecting the PSAP: Preparing Leadeship for Cyber Attacks
- Tuesday 1:00 PM Being Healthy and Fit in the Comm Center
- Tuesday 1:00 PM Builiding Your Network: Who You Know is as Important as What You Know
- Tuesday 1:00 PM Mental Health Crisis Calls: Where Are We Now and Where Are We Going?
- Tuesday 1:00 PM Swit Update: Statewide Radio Template for Radio Interoperability
- Tuesday 2:00 PM A Proactive Approach: Early Intervention for First Responder Mental Health
- Tuesday 2:00 PM I am not a Babysitter: Breaking Stereotypes about Supervisors in the Comm Center
- Tuesday 2:00 PM Pre-MAYDAY: Recognition and the Telecommunicator's Role
- Tuesday 2:00 PM Enhancing 9-1-1 Emergency Response through Indoor 9-1-1 Caller Location Technology
- Tuesday 3:00 PM ESA Dispatchers
- Tuesday 3:00 PM Creating "More" Meaningful Change
- Tuesday 3:00 PM T-CPR: Your Role Matters!
- Tuesday 3:00 PM Digitally Transforming 9-1-1: Doing more with Less in Challenging Times
- Tuesday 4:00 PM Leading With Positive Intent
- Tuesday 4:00 PM 9-1-1 Chaplains: Tending To The Soul of the Dispatcher
- Tuesday 4:00 PM Automated Secure Alarm Protocol: Saving Time and Increasing Efficiency
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